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Bupa CarePro / Bupa Care Kid

Bupas claim services are fast and easy. Medical card holders have the minimum fuss when they need to be hospitalised - no cash payment and no waiting for claim settlement

User guide for the Bupa HealthCare Card (Hospitalisation)

  • Please call the Bupa Hospitalisation Pre-admission hotline:2517 5328
  • Fill in and return the Hospitalisation Pre-admission Form
  • Receive a Guarantee of Payment (GOP) from Bupa after about one working day
  • Present the GOP and your valid Bupa HealthCare Card for registration upon admission to the hospital
  • Sign the claim form completed by the hospital upon discharge
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Member enquiries
Individual scheme:
2517 5333
Bupa Gold scheme:
2517 5383
Group scheme:
2517 5388
Bupa CarePro, Bupa Care Kid Hospitalisation Pre-admission hotline:
2517 5328
  0900-1800, Mon-Fri
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