Benefits of Bupa Care HealthNet medical insurance scheme
- Lifetime renewal guaranteed
- No premium loading regardless of claims
- Full cover for clinical expenses with the medical card
- No claims procedure with the medical card
- No waiting period
- Free male and female body check and dental care every year
- No medical examinations required for enrolment
Plan features at a glance
| Basic benefit |
Hospital and Surgical Benefit
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- Cover expenses of room & board, surgeries, doctors´ fees, miscellaneous services, companion bed, clinical visits before and after hospitalisation. Worldwide cover
- No minimum hours of hospital stay, day case surgeries or clinical operations are covered
- No waiting period, cover starts immediately after your membership takes effect
- Surgical benefit is paid per operation, offering better cover to you
- Ward, semi-private or private room levels for your choice
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Clinical Benefit
(with Bupa HealthNet Card)

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- Diagnostic tests, home consultation, treatments by general practitioners, specialists, physiotherapists, chiropractors
- Use medical card in the clinical network, no bills to pay and no claims to follow
- Over 2,300 network doctors and facilities
- Free choice of non-network doctors with a different medical benefit limit
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| Optional benefit |
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- A daily cash sum of up to HK$1,000 for 182 days per year (totaling $182,000)
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| Free benefit |
The Bupa Worldwide Assistance Programme
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- Provides admission deposit for hospitalisation overseas and in Mainland China, unlimited cover for emergency medical evacuation and repatriation, HK$120,000 extra hospital cover after returning to HK
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FAQs
You may refer Bupa Care HealthNet medical insurance scheme FAQs are as below, if you have any enquiry about our schemes, please call us at 2517 5860 during office hours (9:00 am to 6:00 pm from Monday to Friday, except public holiday), or you can complete Request call back and submit your enquiry to us, we will respond to you within the same day or next working day.
| Who is eligible to enrol? |
- Any person aged 18 to 59 years is welcome to join the scheme. Your family members, including your legal spouse aged 18 to 59 years and your unmarried child(ren) who are between the age of 15 days and 17 or below 23 years if in full time education, are also welcome to enrol with you.
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| How long does it take to process a claim in general? |
- It would take about 5-7 working days to process upon receipt of the claim form, original copies of the receipt and related supporting documents from doctors.
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| How can I check my Bupa membership details or the progress of a claim? |
- Simply visit Bupa Active on our corporate website to access a host of online services. You will be able to update personal data and track your claims around the clock. Alternatively, you can call our Customer Care helpdesk to obtain assistance from our customer service advisers.
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| Is my membership transferable if I move abroad? |
- If Bupa has a business operation in your new place of residence, we will try our best to arrange the transfer of your membership so that you may continue to enjoy our cover.
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| What can I do if I would like to get a quotation in non-office hours? |
- You can get the quotation instantly by using our quick quote function on our website anytime and anywhere. Simply enter your age and your selected benefit level to have the quotation. You can complete Request call back and submit your enquiry to us, we will respond to you within the same day or next working day.
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The product information above is only a summary for your reference. Please refer to the product brochure and contract for plan details, terms and conditions.
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