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| Bupa Gold medical insurance scheme |
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Bupa Gold medical insurance scheme provides first class medical insurance and child insurance cover including hospital benefit, clinical benefit, maternity cover and dental benefit. It fully covers room and board, miscellaneous hospital expenses and clinical consultation fees. With the medical card, you do not have to pay the medical bill or lodge any claims after a stay in any HK private hospital. |
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| Bupa CarePro Promotion: Enrol 3 persons & enjoy $2,250 discount. Fabulous discounts for enrolment of 1 or 2 persons. Call us on 2517 5862 |
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Benefits of Bupa Gold medical insurance scheme
- Private room level
- Lifetime renewal guaranteed
- No premium loading regardless of claims
- No bills to pay, no claims to follow with the medical card
- Full cover for major expenses in local hospitals
- Full cover for doctor consultation, physiotherapy and chiropractic treatment
- No waiting period
- No medical examinations required for enrolment
Plan features at a glance
| Basic benefit |
Hospital and Surgical Benefit
(with Bupa Gold Card)
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- Cover expenses of room & board, surgeries, doctors´ fees, miscellaneous services, companion bed, clinical visits before and after hospitalisation
- Full cover for room & board and miscellaneous expenses
- No minimum hours of hospital stay, day case surgeries or clinical operations are covered
- No waiting period, cover starts immediately after your membership takes effect
- Surgical benefit is paid per operation, offering better cover to you
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| Optional benefit |
Clinical Benefit
(with Bupa Gold Card)
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- Diagnostic tests, home consultation, treatments by general practitioners, specialists, physiotherapists, chiropractors, Chinese herbalists and Chinese bonesetters
- Free choice of doctors
- Full cover for doctor consultation, physiotherapy and chiropractic
- Use medical card in the clinical network, no bills to pay and no claims to follow
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- Two visits of scaling and polishing, unlimited visits for other dental treatments
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- Obstetrician´s fee charges, pre-natal and post-natal check-up cost
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| Free benefit |
The Bupa Worldwide Assistance Programme
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- Provides admission deposit for hospitalisation overseas and in Mainland China, unlimited cover for emergency medical evacuation and repatriation, HK$120,000 extra hospital cover after returning to HK
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Overseas Medical Contingency Top-up Benefit
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- Additional cover of HK$500,000 for emergency medical treatment overseas
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FAQs
You may refer Bupa Gold medical insurance scheme FAQs are as below, if you have any enquiry about our schemes, please call us at 2517 5860 during office hours (9:00 am to 6:00 pm from Monday to Friday, except public holiday), or you can complete Request call back and submit your enquiry to us, we will respond to you within the same day or next working day.
| Who is eligible to enrol? |
- Anyone aged between 18 and 59 years is welcome to join the scheme. Family members including a legal spouse aged from 18 to 59 years, and any unmarried children aged below 18 or below 23 years if in full time education are also welcome. The benefits are the same for all family members, except for Maternity Benefit.
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| I frequently travel for business. Is this scheme suitable for me? |
- Bupa Gold´s worldwide coverage allows you to receive treatment wherever you are. In addition, the Overseas Medical Contingency Top-up Benefit provides you with up to HK$500,000 extra coverage for emergency treatment. What´s more, Bupa Worldwide Assistance Programme covers admission deposits of up to HK$39,000 in the event of hospitalisation overseas.
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| How can I pay my subscription? |
- The subscription fee of this scheme is due annually. You may pay it by cheque or by auto-pay using your credit card.
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| How long does it take to process a claim in general? |
- It would take about 5-7 working days to process upon receipt of the claim form, original copies of the receipt and related supporting documents from doctors.
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| What should I note to enjoy the convenience of "no pre-payment and no claim procedure" ? |
- Simply present your Bupa Gold Card to receive treatment when you are admitted to any local private hospital or when visiting medical practitioners, physiotherapists and diagnostic centres within the network.
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| How can I check my Bupa membership details or the progress of a claim? |
- Simply visit Bupa Active on our corporate website to access a host of online services. You will be able to update personal data and track your claims around the clock. Alternatively, you can call our Customer Care helpdesk to obtain assistance from our customer service advisers.
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| How can I check the list of approved doctors on Bupa Gold? |
- When you become a member of Bupa Gold, we will send you the List of HealthNet Service Providers. You may also visit Bupa Active on our corporate website any time to look for general practitioners, specialists or diagnostic centres in a particular area. The online list is updated daily to ensure the information is current.
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| Is my membership transferable if I move abroad? |
- If Bupa has a business operation in your new place of residence, we will try our best to arrange the transfer of your membership so that you may continue to enjoy our cover.
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| What can I do if I would like to get a quotation in non-office hours? |
- You can get the quotation instantly by using our quick quote function on our website anytime and anywhere. Simply enter your age and your selected benefit level to have the quotation. You can complete Request call back and submit your enquiry to us, we will respond to you within the same day or next working day.
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The product information above is only a summary for your reference. Please refer to the product brochure and contract for plan details, terms and conditions.
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| How does Bupa maximise your claim payment? |
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