Log into Bupa Active to access a range of online services at any time (applicable to Bupa medical insurance members only).
Services available through Bupa Active
- Check membership information, claims status, shortfall history.
- Check e-statement, claims statement and shortfall notification.
- Download claim forms and frequently used forms.
- Download the network doctor list and the hospital list in China under Bupa Worldwide Assistance Programme.
- Search for network doctors and night clinics by name, specialty or location.
How to register
It is free to use Bupa Active. Register now.
Some of the above services may not be applicable to your scheme.
-
Member enquiries
Mon-Fri, 9am - 7pm. Our customer service officers are pleased to help you.
- 2517 5333Individual schemes:
- 2517 5383Bupa Gold scheme:
-
Let us call you
Leave your contact information. We will respond to you within the same day or the next working day.
-
Email us
Send your enquiry about individual medical insurance by email.
