You can download forms, find hotline numbers for members and understand how to make a claim or use a medical card here. You can also find out how to become a Bupa partner.
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Claims
Understand how to use a medical card, submit a claim and download claim forms.
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Download forms
Download claim forms, policy change forms and other frequently used forms.
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Service pledge
We will settle claims within 5 to 7 working days.
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Enquiry services
Learn about hotline services and hotline numbers.
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Online services
Check the membership details of your individual and corporate clients at Bupa Active.
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FAQ
Common questions and answers about claims, cover and membership of individual and corporate clients.
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How to be a Bupa's partner
Find out the procedure and documents required to be our partner.
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Hospital charges
In-patient and out-patient service charges of public and private hospitals at a glance.
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Special offer: 2 months free cover for Bupa critical illness insurance!
Email us
Send your enquiry by email to our Business Development team.
