Online Services

Log into Bupa Active to check the membership details of your individual and corporate clients at any time.

Access the following services through Bupa Active
For intermediaries
  • Check and update your information
  • Check membership information, claims status, shortfall history of members.
  • Check member’s e-statement and shortfall notification (applicable to the companies which have registered to use the e-statement service).
  • Download claim forms and frequently used forms.
  • Download the network doctor list and the hospital list in China under Bupa Worldwide Assistance Programme.
  • Search network doctor list for applicable members.
How to register

If you need to register to be a Bupa Active user, please contact Business Development – Channel Service.

For individual members

More about the online services and how to register

For companies and employees

More about the online services and how to register

Email us

Send your enquiry by email to our Business Development team.