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Bupa is committed to providing all of our users with equal access to our information.

With accessibility as an integral and essential aspect of the design and build of our websites, we employ universal design principles that ensures our web pages can be viewed and navigated effectively by all of our users, independent of the device they are using.

Our accessibility standards are in accordance with the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C).


Customising our Bupa websites

Bupa website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customising settings in:


Navigating our Bupa websites

Our websites contain many links to useful information which are coloured dark blue to make them easily noticeable. Links to non-Bupa websites and downloadable files such as PDF and Word will open in new windows. When your mouse hovers over these links, a short descriptive text box will appear.

For non-mouse users and those that use screen readers, Bupa website pages can be accessed using your standard keyboard shortcuts and links are made as descriptive as possible.


Help with downloads

Our content may contain links to PDF files and you will need Adobe Acrobat Reader installed on your computer to open these. This can be freely downloaded from Adobe .

Some of our health information factsheets will contain flash video and sound to aid the effective delivery of our information. To view these videos, you will need to download a Flash plug in from Adobe website.