Blua Health Pass is a subscription-based programme offering access to healthcare services at preferential rates at our designated healthcare service provider in Hong Kong. The programme offers 3 plan levels designed to meet a variety of needs.

No, it's not an insurance product. Blua Health Pass is a subscription-based membership scheme that requires no medical underwriting.

With Blua Health Pass, you can access to healthcare services at preferential rates at our designated healthcare service provider in Hong Kong.
- Simple subscription via Blua Health Pass official website or Blua Health app: Subscribe your Blua Health Pass in 5 minutes – right at your fingertips!
- Enjoy up to 67% discount: With 3 flexible options that suit your needs.
- Extensive coverage: More than 375 service points^# at easily accessible locations across Hong Kong, and over 20 specialties are available to support your health.
- Video consultation services: Consult a doctor via video call from the comfort and safety of your home for common conditions, with same-day delivery of prescribed medication at no extra cost.
- Priority booking: Enjoy seamless, hassle-free booking with priority access by using eBooking feature on Blua Health app or calling 8100 0456.
- Navigation and assistance: Where available, Bupa Care Manager will guide you through the steps of your visit at designated clinics to ensure you have a pleasant experience.
^# The service points are available for Plus and Flex plans only.

If you do not have a Blua Health account, please download and register the Blua Health. The effective date of your Blua Health Pass will be stated in the confirmation email upon subscription. Your Blua Health Pass will appear in the Blua Health app within two calendar days after successful registration and will be ready for use.

You can use your Blua Health Pass at our designated clinics or via video consultation. The list of these clinics and video consultation booking guideline can be found under the "Designated clinics and other services" drop down menu on the "Blua Health Pass" page within the Blua Health app.

You may use eBooking feature on Blua Health app or contact Bupa Priority Booking Hotline at (852) 8100 0456 via phone call to make a reservation for the required service. While advance booking is not required for general practice outpatient services, you are encouraged to make a reservation to ensure timely access and service availability.

If you have used up all your entitled visits under Blua Health Pass Plus/ Blua Health Pass Flex, you can still enjoy 20% off on general practice outpatient or video consultation and specialist practice outpatient consultation. Besides, a 20% off on physiotherapy (treatment fee only) and traditional Chinese medicine outpatient or video consultation will be offered for Blua Health Pass Flex members.

Additional charges may apply if extra medication or treatment is recommended during your consultation that fall outside the scope of your Blua Health Pass plan. If this happens, the healthcare provider will inform you the cost in advance. You’ll then have the choice to proceed with the additional service or decline it.