Customer Services
We’re here to support you at all times. If you have questions on your cover, please feel free to contact us at anytime. If you want to make a claim or change your personal information, you can also find all the necessary information and forms you need on this page.
How to make a claim
Hospital Claims
Bupa's claims services are fast and simple. If you use a Bupa medical card to receive treatment, you do not need to file a claim.
See detailsClinical Claims
Claims settled in 5 to 7 working days after all required documents are received.
See detailsFrequently-used forms
Useful information
myBupa
myBupa is a one-stop online customer service portal to help you view and manage your Bupa schemes conveniently.
See details