One of our offices is currently closed. Our customer service teams are operating, but you might experience longer wait times when calling us. Also, if you are redirected to a messaging service, it may be to a direct consultant's number. We appreciate your understanding while we try to provide the right support to everyone as quickly as we can. Our customers and partners are welcome to contact us through email, online forms and myBupa. Bupa has also launched a series of extended coverage for novel coronavirus. View more details here. If you're a Bupa Global customer, please visit bupaglobal.com for the guidance on novel coronavirus.