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Mon-Fri 9am-9pm (except public holidays)
2517 5860

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24 hours, 7 days a week
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Contact Bupa

Simply fill in your details below and we will be in touch today or by the next working day. You may also call us directly at 2517 5860.

Member get member

Rewards for referrers

Get HK$300 supermarket coupons for every successful referral!

No limit on the referrals you can make!

Rewards and enrolment discount for referees

The referees can also get HK$300 supermarket coupons if they successfully enrol in any Bupa individual insurance scheme* PLUS the following first-year subscription / premium discount on designated schemes # :

  • 【Bupa Hero exciting enrolment offer】 No claim premium discount for the first 5 years. Total value up to 140% of the first-year premium​!
  • Bupa All Together Health Insurance Scheme: Enjoy up to 65% off on the first-year premium  for a family enrolment of 3 #
  • Other selected individual medical schemes: up to 20% off#

The promotion is valid until 31 December 2026. Act now!


To enjoy the referral reward, the referee must submit the Bupa Member-get-Member Programme Registration Form (PDF, 209KB)together with the Bupa health insurance application.
*The referee must successfully enrol in any Bupa individual insurance scheme with first year's net annual premium or subscription over HK$3,000 through a Bupa insurance intermediary.
#Subject to terms and conditions of the programme.

Bupa Member-get-Member programme Terms and Conditions (PDF, 286KB)

Bupa Hero VHIS Plan enrolment offer terms and conditions (PDF, 282KB)

Bupa All Together Health Insurance Scheme Welcome Promotion Offer Terms and conditions (PDF, 231KB)
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Mon-Fri 9am-9pm (except public holidays)

By clicking “Submit”, I confirm that:-

  • I have read and accepted the Personal Data Information Collection Statement (“Statement”). I consent to being contacted by Bupa* through the contact details I have provided for the purposes of addressing my enquiry.
  • If I am an existing member of Bupa, I understand that the contact details provided here will not supersede the contact record I have with Bupa.
  • Applicable to individuals who chose “Interested in Bupa's products”: I confirm that I give consent for direct marketing purposes as set out in the Statement (see “Use of Personal Data for Direct Marketing Purposes”).

*“Bupa” refers to any member and/or brand of Bupa Group of Companies (such as Bupa (Asia) Limited, Horizon Health and Care Limited and/or Blua (Asia) Services Limited).

Get Bupa now

2517 5860

Mon-Fri 9am-9pm (except public holidays)

24-hour Customer Care helpdesk

Individual members

2517 5333

Group members

2517 5388

Bupa Gold members

2517 5383

Our 24-hour Customer Care helpdesk is here for you to answer your enquiries.


During office hours

9am to 7pm Monday to Friday, except public holidays

We are pleased to answer all your enquires.

Outside office hours

We can provide the followings :

1. Clinical or admission procedure




The telephone system of Customer Care helpdesk has been updated on January 2025. Please refer to the call menu of Individual members (PDF, 145KB) or Group members (PDF, 145KB).












myBupa Helpline (Enquiry on myBupa registration and details)
3572 0077

Service hour
Monday - Friday, 9am - 9pm (Except public holidays)

Bupa Hong Kong head office

Bupa (Asia) Limited
6/F, Tower 2, The Quayside, 77 Hoi Bun Road, Kwun Tong Kowloon
2517 5175
2548 1848
customercare@bupa.com.hk
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