Our office has re-opened. To protect our customers and staff, our reception will remain closed to visitors until further notice. You might experience longer wait times when calling our customer service hotline. If you are redirected to a messaging service, it may be to a direct consultant’s number. We appreciate your understanding while we try to provide the right support to everyone as quickly as we can. Our customers and partners are welcome to contact us through email, online forms and myBupa. Bupa has also launched a series of extended coverage for coronavirus disease. View more details here. If you're a Bupa Global customer, please visit bupaglobal.com for the guidance on coronavirus disease.