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Incorporating mental health into our VHIS plan

Accompanying you through highs and lows

According to a survey conducted by The Chinese University of Hong Kong in July last year, the average mental health index was 46.41 points, while figures from the Hospital Authority also show that the waiting time for stable psychiatric cases in specialist outpatient clinics in public hospitals was 117 weeks. We are concerned that there is a growing demand for psychiatric treatment, but the insurance market in Hong Kong does not provide much coverage for mental illness. As a health insurance specialist, Bupa is committed to understanding the needs of Hong Kong people and providing comprehensive physical and mental protection to the public.


Bupa has been providing mental health support in the UK, Australia and Spain for a few years. We understand that Hong Kong people have been affected by academic, career and family stress and the impact of social events, which resulted in the public beginning to speak about mental health openly. In view of the public’s needs, Bupa began to actively explore the introduction of mental health protection in Hong Kong. I believe that mental health will be another major health concern in Hong Kong beyond cancer, diabetes and heart disease in the next 10 to 30 years.


  Mental health is part of our overall health and we should take it into account. This year, Bupa took the lead in incorporating mental health into the Voluntary Health Insurance Scheme, and launched our Bupa Hero VHIS Plan in Hong Kong to provide extensive mental health support, including full cover for inpatient psychiatric treatments across Asia, Australia and New Zealand, as well as a free 24-hour Mental Health Service Hotline to provide personalised emotional support and counselling services from qualified, experienced counsellors and clinical psychologists.


  As a healthcare partner for our customers, we are committed to supporting them with our healthcare professionals and accompanying them throughout the different stages of their lives, to fulfil our purpose of helping people live longer, healthier, happier lives.


  For more information, please visit Bupa's website at or call 2517 5860

General Manager, Bupa Hong Kong

Andrew Merrilees


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Rewards for referrers

Get HK$300 supermarket coupons for every successful referral!

No limit on the referrals you can make!

Rewards and enrolment discount for referees

The referees can also get HK$300 supermarket coupons if they successfully enrol in any Bupa individual insurance scheme* PLUS the following first-year subscription / premium discount on designated schemes # :

  • 【Bupa Hero exciting enrolment offer】 Get discounts worth up to 80% of first-year premiums!
  • 【Newly launch】 Bupa All Together Health Insurance Scheme: Enjoy up to 50% off on the first-year premium  for a family enrolment of 3 #
  • Other selected individual medical schemes: up to 20% off

The promotion is valid until 31 December 2024. Act now!

To enjoy the referral reward, the referee must submit the Bupa Member-get-Member Programme Registration Form (PDF, 209KB)together with the Bupa health insurance application.
*The referee must successfully enrol in any Bupa individual insurance scheme with first year's net annual premium or subscription over HK$3,000 through a Bupa insurance intermediary.
#Subject to terms and conditions of the programme.

Bupa Member-get-Member programme Terms and Conditions (PDF, 286KB)

Bupa Hero VHIS Plan enrolment offer terms and conditions (PDF, 282KB)

Bupa All Together Health Insurance Scheme Welcome Promotion Offer Terms and conditions (PDF, 231KB)
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