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Incorporating mental health into our VHIS plan
Accompanying you through highs and lows
According to a survey conducted by The Chinese University of Hong Kong in July last year, the average mental health index was 46.41 points, while figures from the Hospital Authority also show that the waiting time for stable psychiatric cases in specialist outpatient clinics in public hospitals was 117 weeks. We are concerned that there is a growing demand for psychiatric treatment, but the insurance market in Hong Kong does not provide much coverage for mental illness. As a health insurance specialist, Bupa is committed to understanding the needs of Hong Kong people and providing comprehensive physical and mental protection to the public.
Bupa has been providing mental health support in the UK, Australia and Spain for a few years. We understand that Hong Kong people have been affected by academic, career and family stress and the impact of social events, which resulted in the public beginning to speak about mental health openly. In view of the public’s needs, Bupa began to actively explore the introduction of mental health protection in Hong Kong. I believe that mental health will be another major health concern in Hong Kong beyond cancer, diabetes and heart disease in the next 10 to 30 years.
Mental health is part of our overall health and we should take it into account. This year, Bupa took the lead in incorporating mental health into the Voluntary Health Insurance Scheme, and launched our Bupa Hero VHIS Plan in Hong Kong to provide extensive mental health support, including full cover for inpatient psychiatric treatments across Asia, Australia and New Zealand, as well as a free 24-hour Mental Health Service Hotline to provide personalised emotional support and counselling services from qualified, experienced counsellors and clinical psychologists.
As a healthcare partner for our customers, we are committed to supporting them with our healthcare professionals and accompanying them throughout the different stages of their lives, to fulfil our purpose of helping people live longer, healthier, happier lives.
General Manager, Bupa Hong Kong
The above summary of our insurance products is for reference only. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of these products.
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