Get Bupa now

Mon-Fri 9am-9pm (except public holidays)
2517 5860

Customer Services

24 hours, 7 days a week

Learn about medical insurance with Andrew

Understand medical insurance coverage and benefits to ensure the best protection

Illness may not be as far away as you think, and comprehensive medical insurance can help you focus on treatment and rehabilitation without worrying about medical expenses. However, insurance claims are settled differently under different schemes. It’s important to understand the details of the protection, claims and benefit limits before buying an insurance scheme to make sure you get the best coverage.


Taking the VHIS Standard Plan as an example, the coverage is divided into a number of items, such as room and board, attending doctor’s visit fee, surgeon’s fee, miscellaneous expenses and so on. Each benefit item has its own coverage limit. Standard Plans that only offer terms and benefits that meet the minimum VHIS requirements may not provide enough coverage for all your medical expenses. With this type of plan, you may need to pay out-of-pocket upon discharge from hospital. On the other hand, VHIS Flexi Plans offer additional benefits on top of the Standard Plan, such as a wider range of benefit items and a higher coverage limit. Some Flexi Plans also provide a Full Cover Benefit, where there is no limit on each individual benefit item. As long as your total eligible medical expenses don’t exceed the annual maximum limit, they will be fully covered. You won’t need to worry about paying the difference if a particular medical expense exceeds the limit. Some Full Cover Benefit options also cover outpatient expenses before admission and after discharge from hospital for one-stop medical services.


  With an annual benefit limit of up to HK$30 million, Bupa Hero VHIS Plan will fully cover all eligible cancer surgery expenses and treatments (e.g. chemotherapy or targeted therapy) and surgery expenses for other serious and common illnesses (e.g. stroke, kidney failure, cataract) in Asia, Australia and New Zealand. It also fully covers outpatient visits 30 days before and 90 days after hospitalisation (e.g. physiotherapy, follow-up consultations) with unlimited access. Policy holders can receive necessary treatments without any financial worries as they recover and return to good health.


  For more information, please call 2517 5860 or visit Bupa's website at .

General Manager, Bupa Hong Kong

Andrew Merrilees


< Back

Get Details



The above summary of our insurance products is for reference only. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of these products.

Talk to us

Contact our health management consultant to get details and advice.

2517 5860

Mon-Fri 9am-9pm (except public holidays)

【Get Quote or Details】

Simply fill in your details below and we will be in touch today or by the next working day. You may also call us directly at 2517 5860.

Member get member

Rewards for referrers

Get HK$300 supermarket coupons for every successful referral!

No limit on the referrals you can make!

Rewards and enrolment discount for referees

The referees can also get HK$300 supermarket coupons if they successfully enrol in any Bupa individual insurance scheme* PLUS the following first-year subscription / premium discount on designated schemes # :

  • 【Bupa Hero exciting enrolment offer】 Get discounts worth up to 80% of first-year premiums!
  • 【Newly launch】 Bupa All Together Health Insurance Scheme: Enjoy up to 50% off on the first-year premium  for a family enrolment of 3 #
  • Other selected individual medical schemes: up to 20% off

The promotion is valid until 31 December 2023. Act now!

To enjoy the referral reward, the referee must submit the Bupa Member-get-Member Programme Registration Form (PDF, 209KB)together with the Bupa health insurance application.
*The referee must successfully enrol in any Bupa individual insurance scheme with first year's net annual premium or subscription over HK$3,000 through a Bupa insurance intermediary.
#Subject to terms and conditions of the programme.

Bupa Member-get-Member programme Terms and Conditions (PDF, 286KB)

Bupa Hero VHIS Plan enrolment offer terms and conditions (PDF, 282KB)

Bupa All Together Health Insurance Scheme Welcome Promotion Offer Terms and conditions (PDF, 231KB)
I have read and accepted the Personal Data Information Collection Statement .
By clicking "Submit", I confirm that I give consent to Bupa using my personal data for direct marketing of its related insurance products and services.

Need recommendations?