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Learn about medical insurance with Andrew

Bupa's Health Coaching Services
Healthcare professionals always here to support you along the way

It's natural to be worried when your loved one is sick. Apart from taking care of the patient’s daily needs, relatives will also seek out relevant healthcare advice. However, each patient’s situation is different. Instead of looking for advice from friends or on the internet, it's better to consult a professional directly. Bupa's Health Coaching Services has been providing professional medical advice for 6 years. So far, we've offered our support to more than 120,000 members every year.


Bupa's Health Coaching Services are staffed by a team of qualified nurses and health management professionals, supported by doctors, who provide reliable and personalised support. Our 24/7 Healthline can answer health-related questions and provide medical advice to customers anytime and anywhere, from how to care for a sick child or the elderly to discussing symptoms, diagnoses and treatment options, etc. Plus, the team can also make doctor referrals based on patients' conditions and needs. We understand that some patients want to get more advice from different doctors before confirming their treatment plan. Bupa’s health management professionals can also arrange a second medical opinion for customers. So you'll be assured of a professional opinion from a panel of medical specialists, helping you make an informed decision about your treatment options.


We understand the concerns of patients and their relatives, as well as the worries of dealing with emergencies during treatment. That’s why Bupa’s health management professionals are committed to assisting and supporting our customers anytime and anywhere.


  For more information, please call 2517 5860 or visit Bupa's website at .

General Manager, Bupa Hong Kong

Andrew Merrilees


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The above summary of our insurance products is for reference only. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of these products.

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Rewards for referrers

Get HK$300 supermarket coupons for every successful referral!

No limit on the referrals you can make!

Rewards and enrolment discount for referees

The referees can also get HK$300 supermarket coupons if they successfully enrol in any Bupa individual insurance scheme* PLUS the following first-year subscription / premium discount on designated schemes # :

  • 【Bupa Hero exciting enrolment offer】 Get discounts worth up to 80% of first-year premiums!
  • 【Newly launch】 Bupa All Together Health Insurance Scheme: Enjoy up to 50% off on the first-year premium  for a family enrolment of 3 #
  • Other selected individual medical schemes: up to 20% off

The promotion is valid until 31 December 2024. Act now!

To enjoy the referral reward, the referee must submit the Bupa Member-get-Member Programme Registration Form (PDF, 209KB)together with the Bupa health insurance application.
*The referee must successfully enrol in any Bupa individual insurance scheme with first year's net annual premium or subscription over HK$3,000 through a Bupa insurance intermediary.
#Subject to terms and conditions of the programme.

Bupa Member-get-Member programme Terms and Conditions (PDF, 286KB)

Bupa Hero VHIS Plan enrolment offer terms and conditions (PDF, 282KB)

Bupa All Together Health Insurance Scheme Welcome Promotion Offer Terms and conditions (PDF, 231KB)
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