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Mon-Fri 9am-9pm (except public holidays)
2517 5860

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24 hours, 7 days a week

Bupa Care HealthNet

Basic Benefit
  • Hospital and Surgical Benefit
    • Ward/ Semi-private/ Private room levels
    • Room and Board
    • Miscellaneous Hospital Services
    • Intensive Care
    • Private Nursing
    • Surgeon and Attendance Fees
    • Anaesthetist's Fees
    • Operating Theatre Fees
    • In-patient Physician's Fees
    • In-patient Specialist's Fees
    • Companion Bed
    • Day Case Endoscopy Procedure
    • Day Case Viral Warts and Skin Lesions Procedure
    • Pre-admission and Post-hospitalisation Out-patient Care
    • Psychiatric Treatment

  • Clinical Benefit
    • Use Bupa medical card to enjoy cashless service
    • Covers diagnostic imaging and laboratory tests, prescribed western medication, treatment by western physicians, physiotherapists, and chiropractors
    • Includes coverage for psychiatric-related treatments and psychological counselling, such as outpatient treatments for psychiatric, psychological, mental or behavioural conditions, senile dementia (including Alzheimer’s disease) and Parkinson’s disease
    • Consult a doctor in the Bupa network and enjoy full cover; you can also enjoy video consultation services with our selected doctors through a video call comfortably and safely at home
    • Consult a doctor out of the network and enjoy cover up to benefit limits
Free Benefit
  • Free Bupa Worldwide Assistance Programme

  • Free Bupa Dental Assessment
    • Each member can enjoy free scaling and polishing service once a year

  • Free Bupa Health Assessment
    • An annual free health check-up will be offered to members aged 18 years and above

  • Health Coaching Services
Optional Benefit
  • Supplementary Major Medical Benefit
    • Cover starts from the first day of your hospital stay
    • We pay 80% of the medical expenses in excess of the amount payable under the Hospital and Surgical Benefit
  • Hospital Cash Benefit
    • A daily cash sum of up to HK$1,000 for 182 days per year (a total of HK$182,000)
Bupa has set up a series of treatment programmes for members focusing on different specialities, providing personalised care and guidance through network providers and a health coaching team. Through these programmes, you can enjoy the following benefits:
  • Multiple specialties to meet different medical needs
  • Experienced health professionals to guide you from consultation through treatment and follow-up
  • Quality assured network clinics and facilities
  • Cashless service with eligible medical card
Bupa's one-stop specialist treatment programmes include:
Bupa DAY series
  • Eye day surgeries
  • Day-case gynaecological procedures
Bupa WAY series
  • Clinical treatments for musculoskeletal pain
  • Guidance and treatments to support breast health
For each programme's eligibility and details, please check out Bupa's one-stop specialist treatment programmes page.

The above summary of our insurance products is for reference only. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of these products.

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Contact our health management consultant to get details and advice.

2517 5860

Mon-Fri 9am-9pm (except public holidays)

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Member get member

Rewards for referrers

Get HK$300 supermarket coupons for every successful referral!

No limit on the referrals you can make!

Rewards and enrolment discount for referees

The referees can also get HK$300 supermarket coupons if they successfully enrol in any Bupa individual insurance scheme* PLUS the following first-year subscription / premium discount on designated schemes # :

  • 【Bupa Hero exciting enrolment offer】 Get discounts worth up to 80% of first-year premiums!
  • 【Newly launch】 Bupa All Together Health Insurance Scheme: Enjoy up to 50% off on the first-year premium  for a family enrolment of 3 #
  • Other selected individual medical schemes: up to 20% off

The promotion is valid until 31 December 2023. Act now!


To enjoy the referral reward, the referee must submit the Bupa Member-get-Member Programme Registration Form (PDF, 209KB)together with the Bupa health insurance application.
*The referee must successfully enrol in any Bupa individual insurance scheme with first year's net annual premium or subscription over HK$3,000 through a Bupa insurance intermediary.
#Subject to terms and conditions of the programme.

Bupa Member-get-Member programme Terms and Conditions (PDF, 286KB)

Bupa Hero VHIS Plan enrolment offer terms and conditions (PDF, 282KB)

Bupa All Together Health Insurance Scheme Welcome Promotion Offer Terms and conditions (PDF, 231KB)
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