Helping people live longer, healthier, happier lives
Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.
We are an international healthcare company serving over 31 million customers worldwide. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Health insurance accounts for 17.9m customers and contributes 72% of our revenue. In health provision, we operate clinics, dental centres and hospitals in some markets serving another 13.6m customers. We also care for around 20,000 residents in our aged care businesses in the UK, Australia, New Zealand and Spain.
We directly employ around 84,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Turkey, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.
Bupa in Hong Kong
Who we areBupa has been a health insurance specialist in Hong Kong since 1976. Bupa operates both health insurance and clinics in Hong Kong. Our specialist health insurance businesses are known as Bupa Hong Kong and Bupa Global. While our healthcare provision arm is operated by Quality HealthCare Medical Services, one of Hong Kong’s largest private clinic networks.
Trusted brandOur expertise in healthcare has gained the trust of more than 400,000 individuals, and 3,200 companies. We have provided quality health insurance for Hong Kong’s civil servants for more than 20 years.
Our medical professionals are always standing by
We know how difficult it can be for someone to manage unexpected situations such as a serious illness, and a complex healthcare system that’s not easy to understand. That’s why we’re here for you.
Questions about your policy?Our Customer Service Hotline operates 24 hours every day.
Need medical professionals to consult about your health?Our qualified nurses offer you guidance related to health queries or issues at anytime through our 24/7 Healthline.
Need support while you’re hospitalised?Our Care Manager will follow-up on your claim and healthcare professionals can give guidance about your treatment and recovery.
Need a Second Medical Opinion?We will arrange and pay for the Second Medical Opinion services provided by a panel of specialists.
Want to take better care of your chronic condition?Our nurses will provide lifestyle advice through one-on-one phone coaching sessions.
Talk to us
Contact our health management consultant to get details and advice.
Mon-Fri 9am-9pm (except public holidays)