Get Bupa now

Mon-Fri 9am-9pm (except public holidays)
2517 5860

Customer Services

24 hours, 7 days a week

Individual Schemes

2517 5333

Bupa Gold Schemes

2517 5383

Bupa group members

2517 5388

About Bupa

Helping people live longer, healthier, happier lives

Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.

We are an international healthcare company serving over 31 million customers worldwide. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Health insurance accounts for 17.9m customers and contributes 72% of our revenue. In health provision, we operate clinics, dental centres and hospitals in some markets serving another 13.6m customers. We also care for around 20,000 residents in our aged care businesses in the UK, Australia, New Zealand and Spain.

We directly employ around 84,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Turkey, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.

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Bupa in Hong Kong

Who we are

Bupa has been a health insurance specialist in Hong Kong since 1976. Bupa operates both health insurance and clinics in Hong Kong. Our specialist health insurance businesses are known as Bupa Hong Kong and Bupa Global. While our healthcare provision arm is operated by Quality HealthCare Medical Services, one of Hong Kong’s largest private clinic networks.

Trusted brand

Our expertise in healthcare has gained the trust of more than 400,000 individuals, and 3,200 companies. We have provided quality health insurance for Hong Kong’s civil servants for more than 20 years.
Trusted brand

Our medical professionals are always standing by

We know how difficult it can be for someone to manage unexpected situations such as a serious illness, and a complex healthcare system that’s not easy to understand. That’s why we’re here for you.


Questions about your policy?

Our Customer Service Hotline operates 24 hours every day.
Customer Service Hotline

Need medical professionals to consult about your health?

Our qualified nurses offer you guidance related to health queries or issues at anytime through our 24/7 Healthline.
medical professionals

Need support while you’re hospitalised?

Our Care Manager will follow-up on your claim and healthcare professionals can give guidance about your treatment and recovery.
Care Manager

Need a Second Medical Opinion?

We will arrange and pay for the Second Medical Opinion services provided by a panel of specialists.
Second medical opinion

Want to take better care of your chronic condition?

Our nurses will provide lifestyle advice through one-on-one phone coaching sessions.

Find out more about Bupa

Find the right health insurance plan for yourself

Find my plan

Find the right corporate health solution

Learn more

Bupa health coaching services

Learn more

Talk to us

Contact our health management consultant to get details and advice.

2517 5860

Mon-Fri 9am-9pm (except public holidays)

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