6 Points-earning health missions
Diligent users can earn even more rewards!
Reward your healthy lifestyle
Digital Healthcare services
We aim to provide a comprehensive health solution to support both your everyday health needs and long-term wellness goals, helping you manage your health efficiently and effectively, right from your fingertips.
Hot services
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eBooking
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eBooking
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Easy booking
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Booking reminders
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No more long waits
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Diverse medical services, including: General Practice, Specialist, Traditional Chinese Medicine, Physiotherapy, Mental Health, Nutrition Advice, Flu Vaccination, and Health Check-ups
*Gentle reminder: You may consider physiotherapists/ healthcare providers outside of Quality HealthCare based on your clinical needs and individual preferences. Use of any providers in this list does not guarantee full insurance coverage. You will appreciate that it is the responsibility of patients to have sufficient understanding of their insurance coverage.
eBooking
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eBooking
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Select the required medical service.
eBooking
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eBooking
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The earliest timeslots are shown first, making it easy for you to choose your preferred timeslot and service provider.
eBooking
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eBooking
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Fill in the information as required to submit the appointment request.
eBooking
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eBooking
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You will receive an email and push notification once the appointment is confirmed.
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Video consultation
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Video consultation
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No travel needed—save time and hassle
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Flexible scheduling at your convenience
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Wide range of services: General Practice, Traditional Chinese Medicine, and Nutrition Advice
Gentle reminder
- eBooking and video consultation services are provided by our designated medical service provider. Video consultation will be conducted on the designated service provider’s platform. Terms and conditions of these services apply.
- You may consider medical services providers other than our designated medical service provider available through these services based on your clinical needs and individual preferences.
- Use of any providers through these services does not guarantee full insurance coverage. You will appreciate that it is the responsibility of patients to have sufficient understanding of their insurance coverage.
Video consultation
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Video consultation
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Open the "eBooking" feature and select "Video consultation."
Video consultation
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Video consultation
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Choose your preferred service, service provider, and timeslot. You can easily schedule a video consultation for General Practice, Traditional Chinese Medicine, and Nutrition Advice!
Video consultation
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Video consultation
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Follow the steps to fill in the information and submit the appointment request.
Video consultation
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Video consultation
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You will receive an email and push notification once the appointment is confirmed.
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ePharmacy
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ePharmacy
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Time-saving
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Order tracking
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Doorstep delivery
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Safe and reliable
ePharmacy
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ePharmacy
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Upload your prescription to Blua Health and fill in the information to submit the order.
ePharmacy
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ePharmacy
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The pharmacist will contact you via WhatsApp to verify your prescription order and inform you about the payment.
ePharmacy
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ePharmacy
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Once your prescription is ready, the pharmacist will arrange delivery to your address.
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ePharmacy
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Hand your original prescription to the courier upon received.
Learn more about Blua Health
Rewards
Frequently Asked Questions
Is Blua Health only available in Hong Kong?
Blua Health is currently available in Hong Kong and Macau, and cannot be downloaded in other countries and regions.
What do daily health missions include?
Currently, daily health missions include AI HealthShot, AI Fit PT/ AI Health Plan, Keep moving, Stay hydrated, Eat green and Stay focus. These tasks are designed to be simple and achievable, helping you work towards your health goals.
Which tracking devices are supported in Blua Health?
Users can connect Apple Health or Health Connect to their Blua Health account. To use the “Keep moving” feature, you’ll need to connect a tracking device to record your data.
How does AI Fit PT/ AI Health Plan work?
These features aim to create a personalized fitness plan based on your health level, goals, and preferences. The plan includes various exercises that can be adjusted as you progress, helping you stay motivated and see fitness results.
How does AI HealthShot work?
AI HealthShot uses the RGB camera to capture subtle color changes in your face caused by subcutaneous blood flow. The feature utilises the latest AI computer vision and signal processing techniques to capture the remote photoplethysmography (rPPG) signal, which contains physiological information about the human body. For more details, visit the PanopticsAI website that provides technical support for the AI HealthShot feature.
Is my personal data secured in Blua Health?
We take privacy and security of personal data very seriously. All Blua Health data is protected, and we ensure that your personal information remains confidential and secure. The image data recorded in AI features is used only on the user’s device and is not sent or stored on our servers.
How do I redeem my rewards?
You can redeem your rewards in “Marketplace” feature of the app and selecting the reward you want to claim. Reward redemption is subject to certain terms and conditions, so be sure to read the details carefully.
I am a Bupa customer, can I use my medical card when making an appointment through eBooking?
You can upload your medical card when making an appointment through eBooking, but the healthcare professionals available for booking through this feature may not be your network providers. For more information about your eligible network providers, please use the "Doctor finder" feature or contact your medical scheme provider directly.
Manage your insurance scheme
myBupa insurance scheme management features now integrated in Blua Health! You can view your Bupa scheme details, view and download policy-related documents, file your claims online, and search for network doctors/clinics on-the-go, making it easy to manage your insurance scheme then ever!
*Blua Health is not a licensed insurance agent of Bupa (Asia) Limited, nor does it represent Bupa to conduct any insurance activities. The fact that Blua Health provides myBupa insurance scheme management features does not constitute and should not be construed as Blua Health conducting any Regulated Activities as defined by the Insurance Ordinance, Chapter 41 of the Laws of Hong Kong, or any insurance activities.
User guideline
This section will walk you through the essential features and functionalities of the mybupa insurance scheme management features, helping you manage your health insurance with ease. Whether you need to submit a claim, check your coverage, or access digital healthcare services, this guide will provide you with step-by-step instructions to make the most of your myBupa experience.
Frequently Asked Questions
What are the latest e-documents about Bupa VHIS plans available?
Not applicable to the VHIS plans enrolled thru Hang Seng Bank (except Bupa Hero)
- Welcome Letter*
- Cooling-off Notice*
- Transfer Letter with Change Benefits*
- Transfer Letter*
- Exclusion Confirmation Letter*
- Signed Counter Offer Letter*
- Copy of Application Form*
- Renewal Letter
- Policy Schedule
- Policy and Benefit Information for the Certified Plan (including Benefit Schedule)
- Policy and Benefit Information for Optional Benefits and Other Services (including Benefit Schedule of Optional Benefits) (if applicable)
- Terms and Conditions for Other Services
- Wellness Service Redemption Letter (if applicable)
- Membership Guide (if applicable)
- Promotion and Privileges (if applicable)
- Claims Statement (if applicable)
- Shortfall Invoice (if applicable)
*Applicable to the first year of the new policy only.
What are the latest e-documents about Bupa non-VHIS plans available?
Not applicable to Bupa All Together and health insurance scheme enrolled thru Hang Seng Bank
- Welcome Letter*
- Transfer Letter with Change Benefits*
- Transfer Letter*
- Exclusion Confirmation Letter*
- Signed Counter Offer letter*
- Copy of Application Form / Confirmation of Migration / Copy of Transfer Form*
- Renewal Letter
- Membership Certificate
- Contract
- Schedule of Benefits and Table of Subscriptions
- Wellness Service Redemption Letter (If applicable)
- Promotions and Privileges (if applicable)
- Claims Statement (if applicable)
- Shortfall invoice (if applicable)
*Applicable to the first year of the new policy only.
What are the latest e-documents about Bupa All Together and health insurance scheme enrolled thru Hang Seng Bank available ?
Only applicable to Bupa All Together and health insurance scheme enrolled thru Hang Seng Bank
- Welcome Letter*
- Cooling-off Notice*
- Transfer Letter with Change Benefits*
- Transfer Letter*
- Exclusion Confirmation Letter*
- Signed Counter Offer letter*
- Copy of Application Form / Confirmation of Migration / Copy of Transfer Form*
- Renewal Letter
- Membership Certificate / Policy Schedule
- Contract / Policy and Benefit Information for the Certified Plan (including Benefit Schedule)
- Policy and Benefit Information for Optional Benefits and Other Services (including Benefit Schedule of Optional Benefits) (if applicable)
- Terms and Conditions for Other Services
- Schedule of Benefits and Table of Subscriptions (if applicable)
- Wellness Service Redemption Letter (If applicable)
- Membership Guide (if applicable)
- Promotion and Privileges (if applicable)
- Claims Statement (if applicable)
- Shortfall Invoice (if applicable)
*Applicable to the first year of the new policy only.