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Bupa Civil Servants

Caring for the health of Hong Kong’s Civil Servants

Bupa Civil Servants medical insurance scheme is designed for civil servants and their dependants. This medical insurance scheme gives you comprehensive protection at a modest subscription. It also covers many pre-existing conditions without raising the subscription.

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Levy collected by the Insurance Authority will be imposed on each policy at the applicable rate. The price quoted (if applicable) does not include the applicable levy yet.
Hong Kong's medical insurance company of choice

Bupa has been the medical insurance provider for Hong Kong's civil servants for 25 years and running.

Higher Surgical Benefit

Enjoy higher cover if you need more than one operation because Bupa pays out surgical benefit on a per-operation basis rather than per disability. You can claim up to the maximum benefit limit for each operation.

Comprehensive Mental Health Coverage

This scheme's Hospital and Surgical benefit and optional Clinical Benefit provide psychiatric-related coverage to take care of your mental wellbeing.

Guaranteed Membership Transfer and Renewal

No matter how much your health changes, we guarantee transfer of your health cover to Bupa CarePro, Bupa MyBasic VHIS Plan or Bupa MyFlexi VHIS Plan.

Modest Subscription

Enjoy hospital benefit for a subscription of around HK$4.4 per day.

No Claims-based Charges

We won't raise your subscription based on how many claims you’ve made. Your subscription will be based on your age only, no matter how much you claim on conditions that arise after your membership starts.

24/7 Medical Professionals Support

A team of qualified nurses and healthcare professionals will provide guidance on your health related questions on the phone, with the support of doctors.

24/7 Customer Care helpdesk

Available 24 hours every day, our Customer Service team will directly answer your policy-related questions.

Other Health Coaching Services
  • A dedicated Care Manager helps you to follow up on claims. If you are admitted into a local private hospital, the Care Manager will make a courtesy call or visit, with your consent.1
  • We can arrange for a second medical opinion in the event of serious illnesses, or provide a list of doctors, clinics and hospitals based on your specific condition or needs.2
Other Features
  • Day-case surgery or clinical operations are covered
  • No minimum length of hospital stay
Basic Benefit
  • Hospital and Surgical Benefit
    • Ward/ Semi-private/ Private room levels
    • Room and Board
    • Miscellaneous Hospital Services
    • Private Nursing
    • Surgeon and Attendance Fees
    • Anaesthetist's Fees
    • Operating Theatre Fees
    • In-patient Physician's Fees
    • In-patient Specialist's Fees
    • Post-hospitalisation Out-patient Care
    • Psychiatric Treatments
Optional Benefits
  • Supplementary Major Medical Benefit
    • We pay 80% of the medical expenses in excess of the amount payable under the Hospital and Surgical Benefit
    • You can choose a co-payment of HK$500 or HK$1,500 per claim

  • Clinical Benefit
    • Covers diagnostic imaging and laboratory tests, prescribed western medication, treatment by western physicians, physiotherapists and chiropractors
    • Includes coverage for psychiatric-related treatments and psychological counselling, such as outpatient treatments for psychiatric, psychological, mental or behavioural conditions, senile dementia (including Alzheimer's disease) and Parkinson's disease

  • Bupa Worldwide Assistance Programme

The above summary of our insurance products is for reference only. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of these products.

Talk to us

Contact our health management consultant to get details and advice.

2517 5860

Mon-Fri 9am-9pm (except public holidays)

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