Bupa Civil Servants
Caring for the health of Hong Kong’s Civil Servants
Bupa Civil Servants medical insurance scheme is designed for civil servants and their dependants. This medical insurance scheme gives you comprehensive protection at a modest subscription. It also covers many pre-existing conditions without raising the subscription.
The Hong Kong Government recommends Bupa as the medical insurance provider to 19,000 civil servants for 21 years and running.
Enjoy higher cover if you need more than one operation because Bupa pays out surgical benefit on a per-operation basis rather than per disability. You can claim up to the maximum benefit limit for each operation.
No matter how much your health changes, we guarantee transfer of your health cover to Bupa CarePro with Hospital and Surgical Benefit at ward level. If you have been enrolled in the same benefit level for more than two years immediately before your transfer, we guarantee the same benefit level upon transfer.
We won't raise your subscription based on how many claims you’ve made. Your subscription will be based on your age only, no matter how much you claim on conditions that arise after your membership starts.
Available 24 hours every day, our Customer Service team will directly answer your policy-related questions.
- A dedicated Care Manager helps you to follow up on claims. If you are admitted into a local private hospital, the Care Manager will make a courtesy call or visit, with your consent.1
- Doctor referrals, second medical opinion, as well as a qualified nurse available to support you throughout treatment and recovery.2
- Day-case surgery or clinical operations are covered
- No minimum length of hospital stay
- Hospital and Surgical Benefit
- Ward/ Semi-private/ Private room levels
- Room and Board
- Miscellaneous Hospital Services
- Private Nursing
- Surgeon and Attendance Fees
- Anaesthetist's Fees
- Operating Theatre Fees
- In-patient Physician's Fees
- In-patient Specialist's Fees
- Post-hospitalisation Out-patient Care
- Supplementary Major Medical Benefit
- We pay 80% of the medical expenses in excess of the amount payable under the Hospital and Surgical Benefit
- You can choose a co-payment of HK$500 or HK$1,500 per claim
- Clinical Benefit
- Covers diagnostic imaging and laboratory tests, prescribed western medication, treatment by western physicians, physiotherapists and chiropractors
- Bupa Worldwide Assistance Programme
The above summary of our insurance products is for reference only. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of these products.
Talk to us
Contact our health management consultant to get details and advice.2517 5860
Mon-Fri 9am-9pm, Sat 9am-1pm (except public holidays)